Returns & Exchanges

Barena Venezia offers a straightforward return process for all online orders within 14 days of delivery, provided items are unworn and in their original packaging. We are committed to ensuring your satisfaction with our Venetian-crafted garments through a seamless exchange or refund experience.

Return Process

• 1.
  Request Authorization

  Log into your account or visit our returns portal to submit a request and receive your Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Place the items in their original shipping box with all tags attached and include the printed return form inside the package.

• 3.
  Ship the Item

  Affix the provided pre-paid shipping label to the exterior of the box and drop it off at your nearest authorized courier location.

• 4.
  Receive Refund

  Once our atelier inspects the returned goods, your refund will be processed to the original payment method within 5-7 business days.